Chubby Meows has a solid refund, return and exchange policy, please read to learn more about it before requesting to return, refund or exchange an item.
At Chubby Meows, customer satisfaction is our priority. We aim to make our return, refund, and exchange process simple and convenient.
Return Policy
Returns must be requested within the applicable return period from the date of purchase. Items must be unused and in their original condition.
Refunds
Once your return is received, inspected, and approved, the refund will be processed directly to your bank account.
If the return is due to an incorrect or defective product supplied by us, we will cover the applicable shipping charges.
For returns requested due to a change of mind or an ordering mistake, customers are responsible for return shipping costs.
Exchanges
We offer free exchanges for defective, damaged, or incorrect products.
For exchanges requested due to personal preference or a change of mind, customers are responsible for shipping charges.
Non-Returnable Items
Certain products may not be eligible for returns, refunds, or exchanges due to hygiene, safety, or product-specific restrictions.
Return Address
Please contact our customer support team to confirm the correct return address before shipping any product.
Contact Us
For return, refund, or exchange requests, contact us at:
Phone / WhatsApp: +92 (333) 7187185
Chubby Meows dedicate its effort in guiding pet owners rather than just focusing on selling products and services, so consult with us if you are confused about anything pet-related.
