Frequently Asked Questions

We get a lot of questions and it’s difficult to respond to every single one of them timely, so we’ve created this resource to help you find answers to the most common questions quickly.

General Questions

Is Chubby Meows all about cats?

We at Chubby Meows love cats and are focused on them but we also offer all sorts of products and services for other pets as well. So feel free to deal with us if you have a dog, bird, rabbit, duck, chicken or horse.

Whether you are buying a product or using any of our services, we believe in fair and transparent pricing so that it’s easy for you to take care of your pet properly. You can check further pricing on individual service and product pages.

We operate from 10AM to 10PM, 365 days a year. You can confirm timings and schedule of holidays on our contact page.

You can reach out to us anytime via contact information provided on Contact page.

Cash, JazzCash, Easypaisa, and Direct Bank transfer.

We’re currently not offering any special discounts as our prices are already reasonable.

Clinical and Grooming Services

Do I need an appointment to come see the vet?

In most cases, we recommend that you book an appointment in advance. But if you are coming for a general pet checkup or vaccination, you’ll be accommodated.

Yes we understand emergency situations, so appointment rescheduling can be done by calling or emailing us.

Yes we’re here to help your pet in urgent cases as well as preventive care. Feel free to visit immediately during our operating hours to get instant treatment.

Chubby Meows has dedicated experts for grooming of your pets, so feel free to visit for any grooming service. You can check more details and packages on pet grooming service page.

Yes, Chubby Meows offer medicine as we have a small pharmacy in our clinic.

We try to make telehealth sessions for you and your pet as comprehensive as possible. 15-minute uninterrupted will answer any questions about pet food, medication and general grooming tips. Learn more about this and book a session on our pet consultation page.

Products

What kind of products can I buy from Chubby Meows?

We offer all sorts of pet products. We’ve everything from pet foods to pet toys. Visit our online pet shop to order anything anywhere in Pakistan.

Yes, we have a solid return policy and we respect that. If you’ve purchased a food/liquid products, you can return it within 3 days and if it’s an accessory or toy, you can get full-refund within 7 days. Read more about our shipping policies here.

Yes, when you are checking out, just select COD as your payment method.

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